Canny Brow Barn, Garden Rooms – Terms

Booking Terms

1. CONTRACT A Contract for a short-term let will be entered into when the owner of Canny Brow Barn issues a confirmation of booking and is in receipt of payment for 50% of the rental. Guests should check their confirmation carefully. The Contract will be subject to all of these Booking Conditions. The guest accepts no tenancy rights exist beyond the rental period and shall vacate the property in accordance with the Booking Conditions. 2. PAYMENT 2.1 Confirmation deposit of 50% of the rent plus any other service fees. 2.2 Balance. The remaining 50% of the total rent becomes payable eight weeks before the start of the let. Should a booking be made within six weeks of the start of the let, the full rental amount (deposit and balance) must be paid. 2.3 Damage Deposit. A cautionary Damage Deposit payment of £150 is required with your balance payment. The Damage Deposit will be refunded in full within 14 days of your departure from the Property if the Property is left in a satisfactory condition and all invoices have been paid. The Guest hereby agrees to give the owner of Canny Brow Barn authorisation to deduct from the Damage Deposit an amount that the owner considers appropriate in the event that the Guest or anyone in their group staying at the Property causes either excessive damage or incurs a need for extra cleaning or leaves the Property without settling invoices for additional services or supplies received during their stay. 2.4 Payment Method. All payments must be made directly to the owner by electronic transfer, cheque or online payment. 3. CANCELLATION Any cancellation made by the Guest for whatever reason shall be in writing addressed to Ian Casement, Canny Brow Barn, Gatebeck, Kendal, LA8 0HS. Upon receipt of the notice of cancellation, the owner will seek to re-let the Property for the period of the booking. If the owner succeeds in re-letting the Property for the whole or part of the period booked it shall refund an amount equal to the money paid or the pro-rata amount for partial rebookings less £60.00 per night re-booked. If the owner is unable to re-let the Property at all, then all monies paid by the Guest shall be forfeited to the owner. The owner strongly recommends Guests take out cancellation insurance. 4. PERIOD OF HIRE Rentals commence, unless otherwise notified, at 4.00pm on the day of arrival and terminate at 11.00am on the day of departure. 5. USE OF THE PROPERTY The number of Guests occupying a Property must not exceed the maximum number stipulated. The Property will be used for personal, domestic purposes only and cannot be sub-let to third parties. The Property shall not be used for any commercial purposes without the prior consent of the owner, and the owner reserves the right to refuse entry to the entire Guest party if this condition is not observed. 6. COMPLAINTS Should there be any cause for complaint by the Guest during the occupation of the Property, the Guest must notify the owner promptly of such complaint, and in the case of serious problems, notification must be confirmed in writing. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any compensation at all depending upon the circumstances. If you feel the problem has not been dealt with satisfactorily, during the let you should put it in writing within 14 days of your departure. All correspondence must be written by the Guest in whose name the booking appears on the booking form detailing the full nature of the complaint. 7. CARE OF THE PROPERTY Guests shall take all reasonable and proper care of the Property, its furniture, pictures, fittings and effects in or on the Property, and shall leave them in the same state of repair and in the same clean and tidy condition at the end of the let as at the beginning. In accordance with Clause 2.3, the owner reserves the right to charge the Guest for any additional costs it or the Owner has incurred as a result of the Guest’s stay. 8. PETS No pets are permitted. 9. LIABILITY If the Property becomes unavailable or unusable for an unforeseen reason prior to the date of booking, then the owner will: (1) use its best efforts to find an alternative property or failing which; (2) reimburse the Guest any monies paid. 10. RIGHT OF ENTRY The owner or a person authorised by the owner shall be allowed the right of entry to the Property at all reasonable times for the purposes of inspection or to carry out any necessary repairs or maintenance during the term of the let. 11. TERMINATION The Owner, or any person acting on behalf of the owner, reserve the right to terminate the Contract and require, without refund, the immediate departure of all persons from the property in the event of a serious breach of the terms of the Contract and, for greater certainty, these Booking Conditions. The breach may include but is not limited to any of the following events: a) serious damage to the Property which may exceed the damage deposit; b) a criminal or illegal act; c) unreasonable or abusive behaviour; or d) excessive noise which could adversely affect the rights of the Owner to be able to continue to operate the Property for short lettings or involve authorities or police in any form of complaint investigation. 12. RESTRICTIONS 12.1 The owner will not accept under any circumstances groups beyond the number of people booked into the property. 12.2 Strictly no smoking inside the property (permitted outside).